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1 <br />Mission: <br />To provide Metro-INET members <br />with high-quality IT support services <br />Vision: <br />Metro-INET is the best choice for <br />local government IT support services <br />in Minnesota. <br />Values: <br />Collaboration, Relevancy, Service <br />ௗ <br />Better Together! <br />Our Focus the Last 3 years <br />•Transform into an independent <br />entity(stand up HR, Finance) <br />•Increase Cyber Security <br />•Attract and retain top talent <br />•Improve sustainability of business <br />operations <br />•Provide excellent customer service <br />The future: Organizational Goals <br />Strategic Directions <br />1. Increasing value of services and efficiency through <br />standardization and automation <br />2. Develop long-range financial plans for service delivery and <br />membership costs <br />3. IT Staff Development <br />4. Board Development & Member Engagement ௗ <br />1 <br />2