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Seminar Topic <br />Date <br />Sponsor <br />Customer Value Management <br />December <br />TN Valley Public Power <br />2001 <br />Association Customer <br />Service and Communication <br />Conference <br />Welcome to the Jingle - Prepare <br />October <br />APPA National Tele- <br />f'or the Fierce Competitor Attacks <br />2001 <br />communications Workshop <br />Employee Retention and <br />June <br />APPA National Conference <br />Recruitment Strategies <br />2001 <br />Marketing Utility and Expanded <br />April <br />TN Valley Public Power <br />Services <br />2001 <br />Assoc. -presented in GA. <br />Strategic Planning for Public Power <br />April <br />TN Valley Public Powcr <br />Systems <br />2001 <br />Assoc, - presented in GA <br />Utility Business, Finance and <br />April & June <br />TN Valley Public Power <br />Accounting for Gtility Executives <br />2001 <br />Assoc. -presented in AL &. <br />KY <br />Employee Rele.ntion and Pay for <br />January <br />Municipal Electric Utilities of <br />Peribrmance Systems <br />2001 <br />WI Superintendents Colf. <br />Strategic Issues and Planning for <br />December <br />Utah Municipal Utilities <br />Public Power Systems <br />2000 <br />Association, Salt Lake <br />Changes in Business Processes <br />September <br />APPA National Business and <br />Needed as a Result of Offering New <br />2000 <br />Finance Workshop <br />Services <br />Offering Telecom Services- <br />September <br />APPA National <br />Evaluating All Alternatives <br />2000 <br />Telecommunications <br />Including Exit Strategies <br />Workshop <br />Determining the Feasibility of <br />September <br />APPA National Business and <br />Establishing Telecommunications <br />2000 <br />Finance Workshop (full day) <br />Services <br />Business Plan Development and <br />September <br />APPA National <br />Evaluations <br />2000 <br />Teleconnnnmications <br />Workshop <br />Strategic Issues Facing Public <br />June & <br />Kansas Municipal and <br />Power Under Restructuring <br />November <br />Minnesota Municipal Utilities <br />2000 <br />Automatic Meter Reading <br />April <br />APPA National ESO <br />Workshop <br />2000 <br />Workshop (full day) <br />24 <br />MIA <br />