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Policy and Procedures Remote Network Access —tune 1, 2012 Remote Network Access Policy Issued by: Information Technology Department Applies to: All city employees, contractors, consultants, and temporary hires that request and are granted remote network access. Effective: June 1, 2012 Table of Contents Introduction................................................................................ 1 Purpose..................................................................................... I Definitions................................................................................ I Scope....................................................................................... 2 Policy....................................................................................... 2 Enforcement.................................... ........................................... 3 Key Performance Indicators(KPIs).................................................... 3 Procedures................................................................................. 3 Guidelines................................................................................. 4 Contacts.................................................................................... 5 Related Documents....................................................................... 5 Introduction Remote network access is the ability to gain access to an organization's computer network by individuals not located at the organization's offices. This may include traveling employees, teleworkers (employees who regularly work from home), or employees who work both from the office and from home, and contractors or consultants that perform work and services for a city department. In many cases, both the organization and the employee may benefit from the increased flexibility provided by remote access, However remote access is inherently a security risk and consequently requires policies and procedures to minimize this risk. Purpose The purpose of this policy is to define the approved method for City employees to remotely connect to the City network and how their connection will be established, controlled and managed. The procedures and guidelines provided in this document were developed to minimize risk associated with this activity. Definitions Remote network access involves setting up a virtual private network (VPN) connection between the remote computer using VPN client software and a secured gateway router that allows access to the city network over the Internet. This requires the remote user to have available a high-speed Internet connection. Access is granted only to users that have been granted remote access permissions and have received, read, and acknowledge this policy. Page I 1 15