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6/19/2013 <br />3 <br />Continued tackling rising health care costs. <br />On-line Open Enrollment for health <br />insurance. <br />Enacted Utility Rate Adjustments for 2012. <br />Initiated a Capital Improvement Levy in 2012. <br />Tracked reimbursable costs and billed <br />Developer’s accordingly. <br />Assisted with Union Contract Negotiations. <br />Updated Inter-fund Loan Activity. <br />Developed billing and tracking process <br />for New Brighton fueling. <br />Investments – Diversified types of <br />investment holdings and brokerages. <br />Streamline Cash Receipts. <br />Utility Billing - Reduced collection steps <br />by using certification process. <br />Cross trained staff on existing and new <br />responsibilities. <br />Software upgrades to provide framework <br />for expanded services. <br />continued