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HomeMy WebLinkAboutCC Worksession 03282016 Work Session Agenda Monday, March 28, 2016 7:00 p.m. (food available at 5:15 pm) 1. CTV Strategic Planning Input Session. Barbara Raye, Facilitator 2. UB Technology. Shelly Rueckert, Finance Director Presenting 3. Adjournment Next Work Session– Monday, May 2, 2016 City of St. Anthony CITY COUNCIL WORK SESSION City Council Chambers Minutes March 7, 2016 Present: Mayor & Council. Jerry Faust, Mayor; Hal Gray, Councilmember; Randy Stille, Councilmember; Jan Jenson, Councilmember and Bonnie Brever, Councilmember. Absent: None Staff: Mark Casey, City Manager Consultants: Todd Hubmer, City Engineer, WSB, and Mike Drysdale, Dorsey Call to Order: Meeting called to order by Mayor Faust at 7:00 p.m. Water Issue: At 7:01 p.m., the Mayor closed the work session permitted by the attorney-client privilege (Minnesota Statutes, Section 13D.05, subdivision 3(b)) to discuss potential options for responding to 1,4 Dioxane contamination in groundwater and related legal claims. At 8:19 pm, the Mayor re-opened the work session. Adjourn: The meeting adjourned at 8:20 p.m. Minutes respectfully submitted by Mark Casey, City Manager. 1. C T V From:Mark Casey To:Nicole Miller Subject:FW: Material for 3-28 Work Session Date:Tuesday, March 22, 2016 2:49:18 PM Attachments:strategic planning - background material.pdf From: Coralie A. Wilson [mailto:cwilson@ctv15.org] Sent: Tuesday, March 22, 2016 2:35 PM To: Mark Casey Cc: 'Barbara Raye'; Hal Gray Subject: Material for 3-28 Work Session Mark – As part of its strategic planning process, the Board of Directors of CTV North Suburbs is looking at the services we provide. We want to ensure that, over the next few years, we are meeting the needs of our constituents as effectively and efficiently as possible. We appreciate the opportunity to have an informal conversation with your city council about the video programming and technical services we provide to the city and to the residents of St. Anthony. We are also seeking input from the councils of the other member cities, from the three school boards and from community organizations and agencies with whom we have worked. Our facilitator, Barbara Raye, the Executive Director of the Center for Policy, Planning and Performance, will be leading the discussion with you. We have prepared some material to help the council members understand the North Suburban Communications Commission and CTV North Suburbs, their sources of funding, and information on our primary services – programming/video production and training. We have also pulled out key findings from the two telephone surveys that were conducted on our behalf last year. (A list of programs produced last year and the complete survey reports are also attached for those who want more detail.) We would also like the council members to think about the following questions once they have reviewed the informational material provided: 1. Do you have any general questions about CTV that are not addressed in the materials? 2. Of the services that CTV provides for local government, i.e., the city, which do you think are the most valuable? 3. What additional services or programs could CTV offer that would enhance civic engagement and transparency in local government? 4. Of the services that CTV provides for the community, which do you think are the most valuable? 5. What additional services or programs could CTV offer to improve the sense of community or enhance the skills/knowledge that residents gain through our educational and community programming? 6. What services and/or programs should CTV no longer provide? 7. What changes would you like to see in the next three to four years? Thank you for your participation in our strategic planning process! .cor wilson. Coralie A. Wilson Executive Director NSCC/NSAC (CTV North Suburbs) 2670 Arthur Street Roseville, MN 55113 651-792-7512 www.ctvnorthsuburbs.org 2. U B T e c h n o l o g y WORK SESSION DISCUSSION Meeting Date: March 28, 2016 Technology upgrades / additions proposed for Utility Billing In order to meet the action steps in the 2016 Strategic Plan listed below staff is recommending that the City pursue certain utility billing technology upgrades / additions. Action Steps being addressed: Goal: Communicate transparently and effectively Action Step: Create customer portal for water usage Goal: Foster and Encourage Civic Engagement Action Step: Provide more on-going city services from website Proposal One: Upgrade current metering reading data collection equipment and software to provide customer with direct access to meter data on a real time and historical basis. See attached screen shots for information available via portal. Costs to implement are comprised of: One-time equipment & software upgrades, data conversion and related training approximately $36,000-$38,000. Annual maintenance fees of $15,550 which represents a $7,500 increase over current fee. Meets both action steps Proposal Two: In an effort to provide convenience for our utility customers, the option of paying utility bills with a credit card has been explored with various vendors. Staff has determined that Payment Service Network, Inc. to be the preferred vendor. This choice is based on the ability of the vendor’s software to integrate with the Civic utility billing software, along with offering multiple payment options for our residents. See attached screen shots for payment the process that residents will experience. Costs to implement are comprised of: One-time equipment & software needs approximately $750- $1650. Annual maintenance fees to City of approximately $750-$900. Transaction processing fees vary based usage and the level of costs absorbed by the City vs passed on to the customer. Attached is the 2016 pricing sheet. This enhancement is in line with the action step providing more ongoing city services from website.