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---B R & E 1 <br /> Visit Firms Organizing "Red Flag" Review of Surveys <br /> All Leadership Team members visit between one to three After ten to fifteen surveys have been returned to the <br /> firms. Visitation Coordinator,the entire Task Force should meet <br /> and review each of the surveys. As the Business Resources <br /> Coordinator,you will organize these meetings. The purpose <br /> Contacts with State or Federal Agencies of this review is to identify specific ways that the BR&E <br /> Visitation program can provide assistance to each firm and <br /> Effective BR&E Visitation follow-up often requires help to assign the responsibility to one or more of the Task Force <br /> from state and/or federal agencies. Contact your state members for working with each firm. Typically,it takes <br /> BR&E sponsor,BREI Certified Consultant,or state devel- two,three,or more meetings to complete the survey review <br /> opment agency for a"starter"list of programs. It really process,depending on the number of interviews completed.' <br /> helps if some development program staff are familiar with <br /> the local BR&E Visitation program. You can split up the If you want tangible results from your program,this is <br /> names and ask Task Force members to contact the develop- probably the most important step in the process. It is at this <br /> ment program staff and briefly explain the local BR&E stage that you address the individual concerns of the funis. <br /> Visitation process. Just how you split up the names is Also,you will gain a much better understanding of your <br /> unimportant. Completing the calls is extremely important. Task Force members and local government officials. <br /> The process used for review is as follows: <br /> Localized Factsheets on State and Federal <br /> Programs 1. The Business Resources Coordinator photocopies the <br /> surveys,but omits the cover sheets with the firms' <br /> names and the first page,which includes the <br /> Many BR&E Visitation programs have prepared short(one- employment and products produced. If this <br /> page)factsheets with the names and telephone numbers of information is not removed,the review process <br /> key state and federal program contacts. Some factsheets violates the confidentiality promised to each of the <br /> also give a very short description of the program. Don't let firms during the visits. <br /> this aspect become overwhelming so that nothing is avail- <br /> able. Often state development agencies can help you with 2. At the meeting,divide the Task Force into small groups <br /> this. Your state sponsor also should be able to provide a list of three each. Have each group review three surveys, <br /> of state and federal programs that can meet some of the and be sure that each person in the group reads all three <br /> needs identified by individual firms. In some states,this surveys. Next,have the small groups complete the <br /> information is provided in a format that Volunteer Visitors "Follow-up Worksheets,"which outline the nature of <br /> can use during firm visits. the problems,suggested follow up,and the resource <br /> person who might be able to handle this. An example <br /> of a"Red Flag Follow-up Worksheet"is included in <br /> Mailing Thank You Notes and Localized Appendix A. Your state sponsor may already have a <br /> Factsheets similar worksheet,or you may need to modify the form <br /> to match your state's questionnaire. <br /> The need to mail thank you notes to firms is obvious,and it <br /> provides an opportunity to send the factsheets to them. The 3. The next step is to reconvene the entire Task Force,and <br /> Visitation Coordinator should be able to give you a list of have the small groups report their suggestions to it. <br /> names and addresses of firms visited. It is best to do this The Task Force then either accepts or modifies the ideas <br /> mailing within one or two weeks of the firm visits. This suggested for follow up. <br /> means the factsheet must be ready before the volunteer <br /> training. The review process helps address the immediate concerns of <br /> local firms,and it also helps local leaders understand the <br /> long-term major concerns of firms. These long-term <br /> concerns are addressed formally after the data are fully <br /> tabulated by your state sponsor. By reviewing the indi- <br /> vidual surveys,the Task Force gains a stronger grasp of the <br /> Local Leadership Team Manual -- 9 <br />