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GREATERMSP Staffs Commitment to Regional Partners and Communities: <br /> It is the responsibility of the GREATERMSP staff to execute the strategies and work plan <br /> established by the GREATERMSP Board of Directors. In executing the retention, expansion, <br /> and attraction goals of the GREATERMSP, the GREATERMSP staff is committed to <br /> establishing and executing its role in complete fairness to all regional partners, maintaining a <br /> "level playing field"at all times. The following paragraphs outline the concepts and principles <br /> that the GREATERMSP staff is committed to in executing their responsibilities: <br /> • Embrace a "One Region" philosophy <br /> o Always position the Minneapolis - Saint Paul region as a multi-county <br /> region. The GREATERMSP staff will be committed to locating and/or <br /> keeping prospects in the Minneapolis - Saint Paul region and will work to <br /> ensure that marketing materials, documentation, and web sites seek to <br /> promote the entire area and its many advantages in an unbiased manner. <br /> o Be as inclusive as possible. GREATERMSP staff will start its engagement <br /> with a client and/or its representatives by assuming that they are <br /> interested in the entire region and submit opportunities accordingly, <br /> unless directed otherwise. <br /> o Present data in a regional format whenever possible. The GREATERMSP <br /> staff will communicate the necessity of breaking out certain data items <br /> (e.g., tax rates or incentives) as needed or requested. <br /> • Offer consistent project transparency to all partners <br /> o Using the principle of "more information is better than less," the <br /> GREATERMSP is committed to sharing among the regional partners as <br /> much information as is necessary and prudent on any activity or situation <br /> to allow for the best solutions to be identified and/or offered. <br /> Information about client projects will be shared with all regional partners <br /> even when their parts of the region may not be under consideration. The <br /> only exception to this situation is when the client specifically prohibits this <br /> or the project was generated by a particular partner. <br /> • Respect the wishes of a client (assuming no conflict with operating protocol) <br /> o Acknowledge that all work done for a client is driven by the wishes of the <br /> company and its representatives, not the GREATERMSP staff or regional <br /> partners. <br /> o Respect and comply with requests for confidentiality from the client. <br /> • Balance regional role with respect and support for partner efforts <br /> o Partner generated lead: Any lead not originated with the GREATERMSP <br /> o Respect the lead of any partner who develops a prospective client. <br /> GREATER ->MSP Regional Economic Development Partnership 4 1 P a <br />