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Order Detail <br />General Information <br />Customer Contact Michele Lindau <br />Customer Address 14669 FITZGERALD AVE N, HUGO, Minnesota 55038-9301 <br />Governing Agreement(s) <br />Effective Date(s) <br />Order Start Date <br />Unless otherwise specified in the Special Order Terms: <br />Software Licenses & Subscriptions start on the date of delivery by Accela; <br />Hosting and Support start on Accela's delivery of the software hosted and/or supported; and <br />Professional Services start on the date listed in the applicable Exhibit, Statement of Work or <br />Governing Agreement, as applicable. <br />Order Duration <br />Unless otherwise specified in the Special Order Terms: <br />Subscriptions continue from the Order Start Date through the number of months listed in <br />this Order Form (or if not listed, twelve (12) months). Thereafter Subscriptions <br />automatically renew annually as calculated from Order Start Date of Customer's first <br />Subscription purchase. <br />Any Software Licenses or Hardware are one-time, non-refundable purchases of perpetual <br />duration. <br />Hosting and Support continue from the Order Start Date through the number of months <br />listed in this Order Form (or if not listed, twelve (12) months). <br />- Professional Services continue for the duration as outlined in the applicable Statement of <br />Work, Exhibit or the Governing Agreement, as applicable. <br />Special Order Terms <br />Customer's Laserfiche Adapter purchase is inclusive of configuration and implementation costs <br />associated with existing Laserfiche deployment. <br />Payment Terms AA <br />Currency <br />USD <br />Invoice Date <br />Unless otherwise stated in the Special Payment Terms, Invoice for the Grand Total $ above will be <br />issued on the Order Start Date. <br />Payment Due Date <br />Unless otherwise stated in the Special Payment Terms or the Governing Agreement(s), all <br />payments are due on the Invoice Date and payable net 30 days. <br />Special Payment Terms <br />Customer is entitled to the same discounted price of $1,980/year per each additional End <br />User as noted in the Order product details until December 15, 2018. Following this date, <br />pricing for additional End Users will revert back to Accela's then current price list. <br />Subscription Service fees will be subject to an automatic annual increase by 7% of the prior <br />year's Subscription Service fees (the "Uplift") listed in the Order. <br />Accela SaaS Master Services Agreement Page 3 of 19 <br />Form Approved by Legal (v.1 09/15/2017) City of Hugo, MN <br />