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Statement of Work <br />TABLE OF CONTENTS <br />TABLEOF CONTENTS..................................................................................................................................................................... 2 <br />DOCUMENTCONTROL....................................................................................................................................................................4 <br />OVERVIEW........................................................................................................................................................................................ 5 <br />SERVICESDESCRIPTION........................................................................................................................................................................5 <br />PURPOSE............................................................................................................................................................................................. <br />5 <br />PROJECTTIMELINE............................................................................................................................................................................... <br />5 <br />PROJECTMANAGEMENT........................................................................................................................................................................6 <br />TRAINING.............................................................................................................................................................................................. <br />6 <br />CRITICAL SUCCESS FACTORS................................................................................................................................................................6 <br />PROJECTASSUMPTIONS........................................................................................................................................................................ <br />8 <br />WORKDESCRIPTION............................................................................................................................................................................. <br />8 <br />DELIVERABLE 1: PROJECT MANAGEMENT...............................................................................................................................................8 <br />DELIVERABLE 2: ACCELA AUTOMATION SETUP........................................................................................................................................ <br />9 <br />DELIVERABLE 3: SETUP OF AGENCY USERS............................................................................................................................................ <br />9 <br />DELIVERABLE 4: SETUP OF BEST PRACTICE TEMPLATE CONFIGURATION................................................................................................10 <br />DELIVERABLE 5: WORKFLOW PROCESS AND INSPECTION GROUP DISTINCT UPDATES............................................................................. <br />12 <br />DELIVERABLE 6: FEE SCHEDULE CONFIGURATION................................................................................................................................. <br />13 <br />DELIVERABLE 7: NEW AGENCY DEFINED DATA FIELDS CONFIGURATION.................................................................................................14 <br />DELIVERABLE 8: EXISTING USER GROUP PERMISSION DISTINCT UPDATES............................................................................................... <br />14 <br />DELIVERABLE 9: NEW USER GROUP PERMISSION WITH DISTINCT UPDATES............................................................................................15 <br />DELIVERABLE 10: ACCELA GIS SETUP.................................................................................................................................................16 <br />DELIVERABLE 11: CITIZEN ACCESS CONFIGURATION.............................................................................................................................16 <br />DELIVERABLE 12: PROPERTY DATA UPLOAD......................................................................................................................................... <br />17 <br />DELIVERABLE 13: LICENSED PROFESSIONAL DATA UPLOAD..................................................................................................................18 <br />DELIVERABLE 14: EXPRESS HISTORICAL DATA CONVERSION.................................................................................................................19 <br />DELIVERABLE 15: CIVIC PLATFORM TRAINING........................................................................................................................................21 <br />DELIVERABLE 16: USER ACCEPTANCE TESTING (UAT).........................................................................................................................21 <br />DELIVERABLE 17: PRODUCTION SUPPORT............................................................................................................................................22 <br />PAYMENT TERMS — FIXED FEE.................................................................................................................................................... 23 <br />EXPENSES...................................................................................................................................................................................... 24 <br />CHANGEORDERS.......................................................................................................................................................................... 24 <br />PROJECTSPUT ON HOLD............................................................................................................................................................. 25 <br />EXPIRATION.................................................................................................................................................................................... 25 <br />ACCEPTANCE................................................................................................................................................................................. 25 <br />APPENDIX A: APO TO ACCELA CONVERSION GUIDE.............................................................................................................. 26 <br />9 2015 Accela Inc. 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