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Tough Mudder Twin Cities 2018 Event Operations Plan <br />RADIO COMMUNICATION <br />Well established and tested radio communication structures are being implemented to ensure that <br />Tough Mudder Twin Cities runs smoothly, and that any issues and/or incidents which do arise can <br />be dealt with efficiently and effectively. <br />➢ Tough Mudder Twin Cities will be delivered by an integrated event team, led by the Event <br />Director. Key event operations roles have been identified and will be filled by experienced <br />individuals. Position Descriptions for these roles clearly outline responsibilities and <br />reporting channels. A similar staffing model has been used successfully at many previous <br />Tough Mudder events. <br />➢ Tough Mudder follows the Incident Command System (ICS): a systematic tool used for the <br />command, control, and coordination of emergency responses. <br />➢ All staff in a management or supervisory role will be issued a radio. A number of radio <br />channels will be used, with radio users logically assigned to one of these channels according <br />to their role. The 'lead'/manager on each channel will carry a second radio, and will be <br />linked with other'leads' on the 'Control' radio channel. All channels will be monitored by a <br />person filling the role of 'Control', who will have the capacity to pass information to relevant <br />individuals on any radio channel. <br />➢ An Event Command Center (ECC) will be established and will operate for the duration of the <br />event. The ECC will be managed by'Control', a role responsible for monitoring radio <br />channels and disseminating information to relevant parties. Control will have the capability <br />to contact key members of the event team, including the Event Director, the event's medical <br />providers and other emergency services providers at any time. <br />➢ A comprehensive contact list containing contact details for all relevant stakeholders and <br />emergency service providers has been compiled and distributed to the event team, and will <br />be available in the ECC for the duration of the event. <br />➢ An organizational chart has been produced for the event, clearly identifying the chain -of - <br />command amongst core members of the Event Team; this organizational chart also serves <br />to illustrate Tough Mudder's communication structure, identifying the various radio <br />channels that will be used during the event, and the roles/individuals using each channel. <br />Protocols on the use of radios have been developed and all staff has been trained on them. <br />Page 6 of 13 <br />