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PAGE 11 <br />CivicPlus Project Pricing & Invoicing <br />CivicPlus prices on a per-project, all-inclusive basis (stated in U.S. dollars). This type of pricing structure eliminates <br />surprise costs, the uncertainty of paying by the hour, and is overall more cost effective for our customers. It <br />provides you with a price based on the products and features listed in this proposal that only varies if additional <br />functionality, custom development, security, escrow requirements, or other design or project enhancements, <br />outside of the included scope, are added prior to contract signing. <br />CivicPlus Offers: <br />Standard CivicRec Invoicing <br />• 100% of Year 1 fees due at contract signing <br />• First-year Annual Services fee is included with your <br />Year 1 cost <br />• Subsequent annual invoicing occurs on the <br />anniversary of the contract signing date, and is <br />subject to a five percent technology fee uplift each <br />year starting Year 2 of your contract <br />Customized Billing/Invoicing <br />• Other billing options can be discussed before <br />contract signing and, if feasible, a plan developed <br />that works for all parties <br />• Not available with all CivicPlus products—please <br />contact your account executive for more details <br />Payment Gateway Account <br />• Your chosen payment gateway will collect and <br />disburse all credit card monies <br />• If selected, any of our partner payment gateway <br />Vendors will conduct a rate analysis upon <br />discovery to provide the most competitive <br />percentage + fee per transaction rate <br />• CivicPlus Pay integrates with several payment <br />gateways to provide maximum flexibility to our <br />customers’ needs <br />We will work with you before contract signing to determine which of our billing processes will meet both your needs <br />for budget planning and our accounting processes. <br />Proposal as Non-Binding Document <br />A successful project begins with a contract that meets the needs of both parties. This proposal is intended as a <br />non-binding document, and the contents hereof may be superseded by an agreement for services. Its purpose is <br />to provide information on a proposed project we believe will meet your needs based on the information available. <br />If awarded the project, CivicPlus reserves the right to negotiate the contractual terms, obligations, covenants, and <br />insurance requirements before a final agreement is reached. We look forward to developing a mutually beneficial <br />contract with Hugo.