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^ Provide an on-call human rights commission Goal 4: To provide a responsive and effective city government. Strategy 1: Communicate promptly and clearly with citizens, business owners and institutional representatives by anticipating information needs and quickly responding to questions. Action Items: ^ Provide a photo of new staff members and a description of jobs in the newsletter ^ Publish a summary of the goals in the city's newsletter and on the website ^ Educate residents about the property tax ^ Hold a Truth in Taxation Hearing annually Strategy 2: Maintain collaborative relationships with other entities. Action Items: ^ Participate in the U of MCampus/Community Advisory Committee ^ Maintain regular communication with the University of Minnesota, the • Metropolitan Council, Ramsey County, the Minnesota State Fair, the cities surrounding Falcon Heights, and the State of Minnesota ^ Convey city goals to the city's representatives at the legislature, the Metropolitan Council and the County, as well as to neighboring communities Strategy 3: Effectively manage the city's consulting and personnel resources. Action Items: ^ Review and clarify staffing assignments and responsibilities regularly ^ Evaluate the performance and work assignments of city employees through annual performance reviews ^ Recognize employees with special events ^ Provide employees with affordable resources they require to efficiently and effectively do their jobs, including a training plan and technology resources ^ Provide adequate funds for personnel, equipment and contractors to maintain the city's infrastructure, facilities, public spaces and public improvements ^ Evaluate and review consultants' performances ^ Retain highly skilled and high functioning employees Strategy 4: Effectively manage the city's financial resources. Action Items: • S3