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• <br />While some communities consider pavement condition, noise, air pollution and safety to be <br />driving factors in their decision in choosing a single trash hauler, residents often cite a preference <br />to be able to choose which hauler they prefer. Customer service issues and competitive costs are <br />cited by residents as reasons they prefer multiple trash haulers, rather than having the community <br />chose a single trash hauler. <br />In summary, there are several factors that go into the decision of trash service from a single <br />hauler versus multiple haulers. While damage to pavement by trucks is dramatic, there are other <br />factors that figure into the final decision. Residential traffic volume impacts caused by multiple <br />trash haulers are nominal. Air quality, noise and safety are other issues to be considered. <br />Conversely, choice, cost and customer service are other factors. As a result, the decision a city <br />makes can be controversial. <br />CC: "Robinson, Greg" <gobinson@hrgreen.com> <br /> <br />• <br />4i <br />