08-09-2017 Council Packet - Laserfiche WebLink

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• Job descriptions shall be prepared for security personnel that clearly define responsibilities and expectations for the position. Appropriate skills for security personnel should include being a good listener, a focus on customer service, a firm but fair approach in handling issues, an ability to be calm under stress, and the ability to control their emotions in a potentially volatile situation. De-escalation skills are to be valued. Copies of the job descriptions shall be provided to the City within 60 days. • A background and criminal check must be completed on all people hired as security personnel. People with violent criminal histories or with questionable work histories from previous jobs of a similar nature are not to be employed. Those records will be available for inspection by the City upon request. • Security personnel will not be armed on the premises (inside or in the parking lot). • # of security personnel • Hoggsbreath shall prepare a written security plan that documents deployment of personnel and how emergency situations are to be handled during the entertainment event and after its conclusion. Specific emergency situations to be addressed are fires, robbery, shootings, or any other emergency that would require evacuation of the building. Said plan is to be provided to all employees and a plan to train staff on its use must also be developed and followed. A copy will be provided to the City by September 15, 2017 and the City shall also be notified of any changes to said plan. Hoggsbreath agrees to modify said plan at the request of the City and/or the Ramsey County Sheriff’s Department based upon RSCD’s recommendations. • Security personnel are to wear clothing that clearly identifies them as Security Personnel. Said clothing shall be consistent among all security personnel and be brightly colored to make it easier for patrons and law enforcement to identify them. When in the parking lot, security personnel shall also wear reflective vests, shirts, or coats that allow them to be clearly identified. • Hoggsbreath will establish a dress code and publicize same at the entryway of the premises. A copy of the dress code will be presented to the City and reviewed by the RCSD. Hoggsbreath shall modify the dress code as requested by RCSD. • Security personnel are to screen people before entering the club to ensure no weapons or controlled substances enter the establishment. Screening is to include visual inspection, pat downs, examination of bags/purses, ID checks, and wanding for metal detection. When a patron leaves the club and then wants to re-enter, they shall be rescreened. Screening shall include the use of metal detection wands and be done in a reasonable manner to ensure the safety of patrons. • Security personnel are to immediately intervene when a patron(s) is observed using a controlled substance. Patrons illegally using controlled substances shall be promptly removed from the premises by security. • Security personnel are expected to immediately report to the Ramsey County Sheriff Office anticipated traffic safety issues, disorderly conduct, or criminal behavior that might affect the safety of employees, patrons, and the surrounding community. • Outside security personnel will monitor any unusual or suspicious activity outside in the parking lot. • At closing, outside security personnel will control and direct patrons leaving the premises to ensure safe, orderly departure. The lot shall be cleared of all patrons by no later than 2:4530 a.m. (or other time depending on entertainment end time).