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Mission Statement <br />The City of Little Canada adopted a mission statement in 2014 to guide the City Council and <br />staff in future policy decisions. The statement reads as follows: <br />We endeavor to provide high quality, cost effective services which meet the needs of our customers, <br />delivered in a manner consistent with a friendly and responsive small town atmosphere. <br />We are committed to open communications, superior customer service, continuous <br />improvement and accountability to the public. <br />We strive to apply city ordinances, regulations and policies in a fair and consistent manner. <br />We work to enhance our unique identity, heritage, and quality of life. <br />We encourage city beautification, maintaining our natural environment, and pride in ownership. <br />We foster long term growth by proactively pursuing and assisting in high quality development <br />and redevelopment. <br />We recognize the benefits and responsibilities our metropolitan location bestows and pledge to <br />actively cooperate with other jurisdictions to address issues that impact our city and region. <br />Priorities and Initiatives <br />In 2019, the City Council, a representative from each of the City’s Advisory Commission, and <br />City staff participated in a strategic planning retreat to define goals that will help to guide the <br />City of Little Canada. The first step in this process was to create a practical vision for the next <br />3-5 years. Specific goals included in the practical vision are as follows: <br />By 2025, Little Canada: <br />•Has a defined town square plan <br />•Has flexible gathering spaces that will engage everyone <br />•Has increased, diversified citizen engagement <br />•Has modernized codes & all records are incorporated into efficient, functional formats <br />•Has sustainable core services that are accountable to the public <br />•Has an enhanced internal and external trail system <br />•Has provided additional park amenities and opportunities to engage the community <br />•Has revitalized key commercial corridors <br />•Is maintaining, and has created, new housing opportunities <br />From these practical goals, four strategic directions were identified to help achieve this vision: <br />1.Enhancing and Empowering the Community, <br />2.Creating Operational Efficiency <br />3.Maximize the City’s Assets to Catalyze Development <br />4.Mandating Action and Accountability <br />These strategic directions have been utilized by City staff throughout the budgeting process to <br />guide them in creating the preliminary 2020 budget. <br />DRAFT DOCUMENT 2