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CONFIDENTIAL <br />SOW – City of Little Canada – AP Automation <br />Page 13 <br />City of Little Canada Responsibilities <br />The following are City of Little Canada’s responsibilities for the Services. <br />1.City of Little Canada will make available, and provide access to (e.g., within two to three business <br />days), necessary personnel to ensure project success, including: <br />a.A designated project manager to help schedule meetings, facilitate project governance, <br />coordinate document requests, and other tasks. <br />b.IT personnel such as system administrators, database administrators, or help desk. <br />c.Subject matter experts to provide information on City of Little Canada’s business processes. <br />d.Personnel to execute the test scripts and document results for User Acceptance Testing (“UAT”). <br />Personnel will be made available per the project schedule and plan. <br />2.City of Little Canada will work with OPG-3 to provide any necessary technical resources and support. <br />This includes: <br />a.Providing requested documentation and acceptance of key deliverables within two to three <br />business days. If City of Little Canada does not respond in writing to OPG-3’s request for <br />acceptance within three business days of OPG-3’s request, or City of Little Canada’s refusal of such <br />approval within the three-day period is not reasonable, City of Little Canada will be deemed to <br />have accepted. <br />b.Providing any access to the City of Little Canada environment that the OPG-3 team will need to <br />develop the solution. <br />3.City of Little Canada will be responsible for providing all hardware and licensing all software <br />components necessary for completing Services. This includes: <br />a.Windows Server 2012R2 (or higher) and SQL Server Standard/Enterprise 2012 (or higher) licenses. <br />b.SSL certificates for all servers that require them. <br />c.Licenses for all software and systems on the City of Little Canada network with which the <br />Laserfiche system will integrate.