03-08-2023 Workshop Packet - Laserfiche WebLink

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staffing levels and numerous department head responsibilities results in many department heads being spread too thin. 2.Law enforcement- Several staff felt that the services provided by law enforcement, although it currently addresses the needs of the community, could be improved. The suggestion, which several supported, was to have law enforcement partner more with the City to provide a community policing model with greater focus on being proactive and building relationships with residents. Currently law enforcement is responsive to public safety needs and works with City staff to provide a safe community. 3.Code Enforcement/Rental Housing - A staff member felt that making the Code Enforcement/Rental Housing Officer full-time would help this staff member to better know and keep an eye on what is occurring in the community and proactively identify concerns. This staff member is well versed in construction and is a licensed Building Official so he has been able to fill in for the Building Official during some leaves. This staff member is currently lacking some of industrial/commercial building knowledge and plan review but would likely be a candidate when and if needed to move into the Building Official position. 4.Building official- The City of Little Canada has been working with Falcon Heights since 2016 to provide building inspection services. The City of St. Anthony has recently reached out to Little Canada inquiring about also working together to obtain building inspections services. The City of Little Canada will be taking a closer look at this and determining if it justifies having two Building Officials. Scheduling of appointments will occur through Little Canada. 5.On-line services - Staff, in general, felt that providing more on-line City services and payment options will improve staff efficiency, automate tracking and record keeping and lead to better services for residents. The City currently provides residents options to automatically pay utility bills, permit and license fees and register for Park and Recreation activities. Other suggestions include providing an on-line data base for residents to search current and prior permits and complete simple functions like registering and paying for a pet license entirely on-line. Department heads realize the benefit of more technology but are challenged to find the time to responsibly research and investigate options and vendors. 6.Laserfiche electronic document storage- Although scanning earlier documents has previously been outsourced, scanning is currently done by two staff members knowledgeable about type of documents and retention periods. This consumes a considerable amount of time and is done as time allows, with no set deadline for completion. 10 of 63