03-08-2023 Workshop Packet - Laserfiche WebLink

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There currently is some outreach for specific things like the City’s Comprehensive Plan and proposed park improvements. This encouragement has been effective inviting residents to provide city officials and leaders with input without requiring them to attend a Council meeting or be on a City Commission. Historically the City has used some students from the University of MN for some outreach and they have also assisted with a Park’s engagement project. Initially, this took time to meet with the group on a regular basis, but then the group was able to do some of the more time-consuming legwork. This is an example of a situations where the City is better off hiring a consultant for one-time project requiring experience and a skill that existing staff do not possess. 10)Are the current staffing needs of the City being met and if not, where would you allocate additional staff and why? One staff member felt that the City is short one full-time staff member or two part-time staff members. This individual felt that the Customer Service Specialist is managing to many processes with cash receipting, utility bill receipting, permit receipting, answering phone calls, dealing with front counter residents, permit issuance and tracking facility boo kings. A staff member felt that the Finance Department is short a part time Accountant/UB Clerk. Another staff member felt that additional staff were needed in Administration with a focus on communication, engagement and Diversity, Equality and Inclusion (DEI) Initiatives. Some staff felt that additional help was needed at City Hall to support the departments located there and have a stronger focus on communication with residents. Park & Recreation was identified for having additional staff because of a sense that the Council would like to expand recreational programming. On the maintenance side staff will also need to increase as the additional amenities are added. According to a staff member having one person in Planning is not sufficient given that other cities, half the size of Little Canada, have three planners. Another staff person assessed City staffing needs as follows: 1.Front desk & phone back-up every day and especially when Lisa is off 2.Miscellaneous administrative duties a.Available to help everyone with as-needed jobs (mailings, specific projects/events like the ara e sale far er’s arket Cookies with anta) b.Help with scanning and moving documents into Laserfische c.Coordinate the Council packets sometimes 3.Coordinate the rental housing licensing program & help the Code enforcement inspector/rental housing program person stay caught up with his admin work 4.Communications: 16 of 63