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COMMUNITY RELATIONS MANAGER JOB DESCRIPTION <br />2 <br /> <br />2. Operations: <br /> <br />a. Works to implement strategic communication initiatives with an emphasis on inclusive <br />communication and engagement principals. Recommends annual communication goals <br />and objectives and assesses and reports on effectiveness of communication strategies. <br />b. Monitors effectiveness of communications and communication tools. Recommends and <br />implements changes to enhance effectiveness based on feedback and analysis. <br />c. Establishes consistency in tone, image and branding for the City of Little Canada in <br />various form layouts, templates and logos. Coordinates Gateway Signage Initiative. <br />d. Coordinates recruitment and appointment process for city commissions and assists the <br />City Clerk/Human Resource Manager with recruitment of other city employees. <br />e. Prepares and submits annual budget for communications efforts to City Administrator. <br /> <br />3. Communications: <br /> <br />a. Oversees production of the City Newsletter and content of bi-weekly news updates. <br />Develops and distributes additional internal and external communication initiatives <br />including brochures, flyers, push notifications and other electronic communication. <br />b. Manages the City’s day-to-day communications efforts to meet the goals, objectives, <br />and timelines of the City Council and City departments. <br />c. Works closely with all departments to develop and produce communication pieces to <br />promote individual programs and enhance public information. <br />d. Serves as photographer and videographer or works with professionals to take and <br />prepares photos and video for web, social media, and print promotions. <br />e. Responsible for updating the City's website by creating content and ensuring the site is <br />current and relevant. <br />f. Creates content for social media communication tools, monitor inquiries, complaints, <br />and comments and responds to routine citizen requests or questions. <br />g. Markets and promotes City services through special events, promotions, community <br />events, public gatherings and related activities. <br />h. Assists in scheduling, coordinating, and attending events and activities that promote the <br />City (e.g. ground breakings, open houses, festivals, grand openings, recreation events). <br />i. Performs other duties as assigned or apparent. <br />4. Community Engagement: <br /> <br />a. Works with stakeholders to promote and enhance all levels of community engagement. <br />b. Manages the City’s ongoing community survey efforts to obtain resident feedback. <br />c. Develops community outreach programs to embrace the community’s diversity and <br />champions efforts to positively impact diversity, equity and inclusion in Little Canada. <br />d. Coordinates and implements community visioning event to establish a clear <br />understanding of what Little Canada community members desire.