04-12-2023 Council Packet - Laserfiche WebLink

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COMMUNITY RELATIONS MANAGER JOB DESCRIPTION 3 KNOWLEDGE, SKILLS, AND ABILITIES • Ability to develop and maintain positive relationships with diverse audiences, media, elected officials, staff and residents. Excellent interpersonal skills. • Excellent communications and relationship skills both orally and in written format using tact, sensitivity and understanding of diverse audiences to build trusting and cooperative relationships, ability to work tactfully and effectively with the public, elected officials, City employees and outside agencies. • Ability to build authentic relationships with racial, socio-economic, and gender and age diverse communities. • Knowledge of effective techniques for public participation, engagement and outreach strategies and outcomes. • Ability to create content, especially digital content creation, including but not limited to updating websites, blogging, photography and videography, maintenance and distribution of content on social media accounts. • Strong writing and editing skills. • Knowledge and proficiency with software such as Microsoft Office, Adobe Creative Suite and InDesign. • Ability to manage projects, coordinate timelines and handle multiple priorities. • Ability to work independently. • Ability to work flexible hours including some nights and weekends. QUALIFICATIONS Minimum: • Four year degree in Communications, Marketing, Journalism, Public Relations, or related field. • Three to five years of communications, marketing, social media experience or an equivalent combination of experience and training which provides the knowledge, skills and abilities to perform the work. • Valid Driver’s License Desired: • The ideal candidate will have experience in managing an organization’s communication, public relations, community engagement, outreach and/or marketing efforts. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfull y perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects or controls, sit; and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms, stoop, kneel, crouch, or crawl.