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Ramsey County │ Annex H: Mass Care and Shelter 31 <br />• Provide information, snacks, and water. Distribute validated information from the PIO/JIC, <br />snacks, and water to impacted populations while they wait for re-entry release or sheltering <br />assignments. <br />• Provide support services to impacted populations. Activate support services as indicated in <br />Section 3.1.6. <br />• Support health and wellbeing of site staff. Ensure that there is adequate staffing to provide <br />breaks and schedule rotation; maintain proper PPE usage, check in on physical and mental <br />health, and provide a process for risk/safety notification and resolution. <br />• Maintain contact with the EOC. Maintain ongoing contact to report EEIs, quantity of meals <br />needed and provided, supply status and needs, and problems/issues, including equitable access <br />and care needs. <br />3.5.1.3.3 Site Deactivation <br />The Mass Care Branch Director makes the decision to deactivate mass care and shelter sites and will <br />notify the EOC Operations Chief of the decision. Usually, this decision is made after consultation with <br />the Site Manager. <br />• Facilitate the transition from shelters to home or interim and/or permanent housing. Connect <br />impacted populations with recovery services appropriate to the need. <br />• Return sites to their normal and customary uses. Remove signage. Clean and return all <br />equipment and supplies, dispose of trash, and clean and sanitize facilities; replace used items, <br />discontinue services that were conducted for shelter operation, such as janitorial or internet, <br />transfer or release of shelter staff, complete walk-thru with facility point of contact; and arrange <br />for repairs if needed. <br />• Collect and report statistics and submit documentation. All site data and backup <br />documentation (number of individuals served, shelter and amenities provided, receipts, etc.) <br />should be provided to the Site Manager and forwarded to the EOC Planning Section to help with <br />future operational planning, budgeting, and to support cost reimbursement for presidentially <br />declared disasters. (Individual data, documents containing information covered under the <br />Health Insurance Portability and Accountability Act [HIPAA], etc. should be secured with the <br />relevant organization or department or destroyed, as appropriate.) <br />3.5.2 LONG TERM OPERATIONS <br />In most emergencies, shelters will generally not operate for more than a week. However, in a <br />catastrophic disaster, the County will likely need to work with state and federal partners to transition <br />from emergency sheltering to long-term sheltering through programs such as rental assistance and <br />direct housing. <br />3.5.2.1 FEMA Transitional Sheltering Assistance (TSA) Program <br />TSA allows impacted populations to utilize rooms at participating hotels and motels as a short-term <br />sheltering solution until an intermediate or long-term housing solution is available. Eligible impacted <br />populations are responsible for all other costs associated with lodging and amenities including, but not