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Submitted by Bolton & Menk, Inc. Little Canada Road Improvements | City of Little Canada 7 scope items that may become necessary through the delivery of all tasks. Task 9 – Public Engagement Work under this task includes a right-sized scope of work to ensure the community is engaged and aware of the proposed project. Communication Plan Our communications team will meet with the City and County’s public relations team members to establish a robust communications plan. The communications plan will use a variety of tools to engage the public from day one through the start of construction, at which point a construction communications plan will take over. Property Owner Meetings Individual property owner meetings are vitally important and provide meaningful engagement with those that are most impacted by the project. Our scope of work includes 20 individual property owner meetings. These meetings will occur during the onset of preliminary design so that site-specific questions or concerns can addressed early in the process. Additionally, the anticipated right-of-way acquisition can be a new or daunting process for property owners that have never gone through the process. The early engagement with impacted property owners will help educate them and make them feel more comfortable with the process. Open Houses / Pop-Up Events Open houses and pop-up events are a great way to engage with the broader community in an in-person format. Our previous information gathering open house last Fall was well attended, and based on feedback at that meeting, we anticipate an engaged and interested community moving forward. The specific dates of the open houses will be determined in the communications plan, but we anticipate the first open house very early in the process. Pop-up events are smaller ‘booth’ style engagements that could be held at community events like Canadian Days, local softball tournaments, or the Little Canada 5K SAP Run. Project Website We will prepare a public-facing project website that will host all relevant project information. The City can direct its own website users to the project website through website linking. The website will also have a feature that allows interested people to sign up for project updates via email or text. Although this function is typically used more frequently during construction, we can issue updates during preliminary and final design when new information is added to the website. We have assumed several website updates throughout the duration of design. Direct Mailings / Social Media Advertisements We have found that a combination of direct mailings and social media ads are a great way to drive people to the project website for information and to garner their feedback and share project updates. We can quantify the effectiveness of both methods by evaluating the methods used by individuals to access the project website. Typically, our initial project mailings are postcards with a link or QR code to the website so that information is succinct and centralized. Project Decal & Signage A project decal will be created and used for all public- facing communications. Additionally, signage can be created and placed at various locations throughout the corridor to drive interested people to the project website for additional information. Supporting Communications We have time allotted for additional generalized communication efforts that may arise during the preliminary design of this project. This may include supporting efforts to deliver articles for the City Newsletter, County website, or other engagement opportunities that may arise. Project Rendering / Project Animation Because this project introduces a significant change to the geometries of Little Canada Road and Country Drive, a project rendering can help the community visualize the proposed improvements and often helps build consensus and excitement for project. These renderings can be