Laserfiche WebLink
<br /> <br /> STAFF REPORT <br /> <br /> <br />TO: Mayor Fischer and Members of City Council <br /> <br />FROM: Laura Linehan, Community Relations Manager <br /> <br />DATE: September 25, 2024 <br /> <br />RE: Approval to issue a Community Survey - Request for Quotes <br /> <br />ACTIONS TO BE CONSIDERED: <br />Staff is requesting the City Council's consideration in issuing a Community Survey Request for <br />Quotes. <br /> <br />BACKGROUND: <br />Historical Context <br />On November 8, 2023, the City Council approved the 2024-2033 Capital Improvement Plan, <br />which is inclusive of $28,000 allocated for a community survey. Historically, the City of Little <br />Canada has conducted a community survey, with recent surveys completed in both 2011 and <br />2018 by The Morris Leatherman Company. <br /> <br />In 2019, the City of Little Canada completed a strategic planning process with an update to that <br />plan conducted in 2022. The 2022 update to the strategic plan included a strategic direction result <br />dedicated to the completion of a community survey. In order to prepare for the upcoming 2025 <br />strategic plan process, staff is looking to issue a request for quotes to receive a formal response <br />from vendors who perform community surveys for local governments. <br /> <br />Research: <br />Staff reached out to three firms that specialize in conducting community surveys to better <br />understand trends, methodology, and timeframe for a potential project. No formal quotes were <br />received during the research. <br /> <br />In discussing methodology with firms, it became clear that methodology, particularly within the <br />development of questions, ability to benchmark, and overall participation requirements varied. <br />However, two firms, shared that the sentiment around government has drastically changed since <br />2020, making historical data difficult to use for comparative analysis. <br /> <br />REQUEST FOR QUOTES <br />Within the draft request for quotes, staff has outlined several areas of importance in conducting a <br />community survey for the city. Respondents are asked to provide insight into: <br />• Methodology on how sample size is selected <br />• Options for a non-sample group to complete the survey <br />• Translation offerings <br />• Survey Question Development <br />• Community Survey Data Collection