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CAROLINE M. SMITH Carolina_Melissa@hotmail.com 651 -276 -1630 2682 Schletty Drive Little Canada, MN 55117 EXPERIENCE 3M Corporation rp St. Paul , MN Business Analyst Target April 2007 - Present • Sales Analyst Target Department 85 Class 04, Department 51, Department 92, and Target.com. ■ Work with Target Business Analyst to maximize growth and performance in the category. ■ Utilize expertise with Microsoft® Excel and Access to create custom reports for tracking and analyzing category performance. ■ Collaborate with 3M marketers to create, execute and evaluate promotional and advertising programs. ■ Provide daily, weekly, and monthly reporting and analysis for Target's buying team and 3M's sales, marketing, and management. Business Analyst Sears Holdings and Meijer April 2007 - Present • Provide daily, weekly, and monthly reporting and analysis for Sears Holdings and Meijer buying team and 3M's sales, marketing, and management. • Through in -depth customer point -of -sale analysis, collaborate with Key Account sales team to identify sales opportunities. • Create custom reports for tracking and analyzing customer sales performance during special events. Key Accounts Customer Service Analyst October 2003 -March 2007 • National key account logistics and product management for Costco, Target, Kmart, BJ's Wholesale, Meijer, and Chain Drugstore Customers. s Increase Lines on Time performance by 30% to consistently deliver 90% or higher performance. ■ Coordinate logistics of national promotions to allow sales team focus on other aspects of customer management. • Reduced customer deductions by 30 %. • Set up and maintained weekly sales tracking reports to improve monthly forecasting. ■ Researched and prepared customer data for NACDS Conference. • Member of the Systems Administrator Group and Logistics Cost Reduction Analysis Team. Target Corporation Brooklyn Park, MN Benefits Specialist - TMSC May 2003 — October 2003 s Administered salary and benefits for Target team members during their leave of absence. • Acted as an employee liaison to coordinate major medical benefits and payments. • Analyze weekly pay schedule. City of Fridley, City Managers Office Fridley, MN Human Resources Generalist May 1999— April 2003 ■ Developed and presented training new employee orientation program for the City of Fridley. • Created Data Bases for tuition reimbursement, wellness program, and staff training sessions incorporating 15 years of data. ■ Assisted with implementation and roll out of data for People Soft, Human Resources software. EDUCATION Bethel University, St. Paul, MN • Currently attending part time MBA program, Class of 2009 University of Minnesota Twin Cities, Minneapolis, MN ■ Bachelor of Science Degree, May 2003 ■ Human Resource Development Major G.P.A. 3.5 on 4.0 scale OTHER EXPIERENCE ■ WLN — Women's Leadership Network at 3M, Team Leader for Two Teams • Received multiple awards for increasing Costco to lines on time to 95% on time delivery, Reducing Logistics Cost, Creating Web Training, and Streamlining Data Analysis.