Laserfiche WebLink
page 4 <br />three service options available <br />Impound Service Only <br />Provides secure, professional housing for animals picked up by officers. The municipality handles <br />all field response and transport, while CACC manages intake, daily care, and veterinary oversight. <br />Animals may be brought to the Companion Animal Center 24/7. <br />Best suited for: Jurisdictions that want dependable impound facilities while keeping animal <br />control response in-house. <br />Reserve Animal Control + Impound Service <br />Provides animal control response on an as-needed basis, such as when officers are tied up on <br />other calls, during overnight hours without CSOs, or in cases requiring specialized assistance <br />(e.g., bite quarantines, welfare checks, neglect complaints). Officers also have 24/7 access to the <br />Companion Animal Center for impound drop-off. <br />Best suited for: Jurisdictions with fully staffed departments that can usually handle animal calls <br />internally but want reliable backup when needed. <br />Full-Service Animal Control + Impound Service <br />Provides both field response and impound services. CACC’s trained transport team is available <br />24/7/365, with calls routed through county sheriff dispatch. The team typically arrives on scene <br />within one hour. In addition to stray and at-large animals, full-service covers cases of impounding <br />animals resulting from an owner arrest, medical emergencies, abandonment, welfare concerns, <br />and cruelty/neglect seizures. <br />Best suited for: Jurisdictions that prefer not to assign officers to animal transport or animal- <br />related calls. <br />How we support law enforcement <br />Impound Procedures: We provide a protocol handout to officers on how to safely transport an <br />animal, handle animals safely while putting them in a kennel, using discretion on when an <br />animal needs medical attention before being impounded and how to accurately fill out the <br />animal intake forms when impounding an animal. <br />Animal Handling: On a quarterly basis, we host an animal handling class available to all law <br />enforcement personnel. This class covers essential information to ensure officer and animal <br />safety, including how to interpret animal behavior, safe use of animal handling tools, how to <br />deescalate aggressive animal behavior and important state laws regarding animal welfare, <br />rabies quarantine procedures, etc. <br />Phone Consult Support: When officers are out in the field with questions, we are available for <br />phone calls. These calls often relate to animal welfare concerns, bite protocols, owners <br />looking to surrender their animal and resource recommendations for animal complaints.