01-14-2026 Council Packet - Laserfiche WebLink

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• Public meetings • Community events • Project-specific meetings, events, and discussions • Online engagement • Walk-in requests for information • Phone communications • Customer service interactions • Surveys for information • Requests for permits, licenses, or materials • Real estate transactions (i.e., right of way) In its most recent review conducted in January 2026 , City of Little Canada noted it has had interactions with the following LEP language groups in the past 2 years: Spanish, Hmong. The frequency of those interactions has been moderate. City of Little Canada will assess, as accurately as possible over the next 5-year period, the frequency with which LEP persons from different language groups come into contact with City of Little Canada programs and activities. FACTOR #3: THE NATURE AND IMPORTANCE OF THE PROGRAM, ACTIVITY, OR SERVICE TO PEOPLE'S LIVES The more important the activity, information, service, or program, or the greater the possible consequences of the contact to the LEP individuals, the greater the need for language assistance services. City of Little Canada must determine whether denial or delay of access to services or information could have serious implications for the LEP individual. Generally, programs providing information and services related to accessing benefits, opportunities, or rights are considered high importance. Vital Documents As part of its analysis, a district, office, or program may determine that necessary language assistance measures include the translation of vital documents into the language of each LEP group that is frequently encountered, eligible to be served, or likely to be affected. Vital documents are paper or electronic written material containing information that is (1) critical for accessing programs, services, benefits, or activities, (2) directly and substantially related to public safety, or (3) required by law. Whether a document (or the information it solicits) is “vital” may depend upon the importance of the program, information, encounter, or service involved, and the consequence to the LEP person if the information in question is neither accurate nor timely.