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Page 4 <br />SURVEY INSTRUMENT <br />Performance Measurement Program <br />Citizen Survey <br />I. In which city do you live? <br />2. Indicate the number of years you have lived in this city: years <br />3. Please enter your email address. This will not be shared with the city. It is used to ensure <br />only one response per person. If you do not have email simply type "no email." <br />4. How would you rate the overall appearance of the city? <br />a. Excellent <br />b. Good <br />c. Fair <br />d. Poor <br />e. Don't know <br />5. 1 -(ow would you describe your overall feeling of safety in the city? <br />a. Very safe <br />b. Somewhat safe <br />c. Somewhat unsafe <br />d. Very unsafe <br />e. Don't know <br />6. How would you rate the overall quality of fire protection services in the city? <br />a. Excellent <br />b. Good <br />c. Fair <br />d. Poor <br />e. Don't know <br />7. I -low would you rate the overall condition of city streets? <br />a. Excellent <br />b. Good <br />c. Fair <br />d. Poor <br />e. Don't know <br />8. I-low would you rate the overall quality of snowplowing on city streets? <br />a. Excellent <br />b. Good <br />c. Fair <br />d. Poor <br />e. Don't know <br />6 <br />