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13. Service Schedule. <br />Hours. "I'he Contractor shall perform all collection services between the <br />hours of 7:00 a.m. and 6:00 p.m., on Monday through Friday, except when an <br />emergency exists, at which time the Contractor shall notify the City of such <br />emergency <br />2. Collection Days. The Contractor shall provide Day - Certain refuse, <br />recycling, bulky item, and yard waste collection. Unless otherwise agreed to <br />by the parties hereto, collection services will be on Wednesdays with single <br />sort occurring every other Wednesday. <br />a. The Contractor may request a change in the day of pickup by requesting <br />such change in writing to the City at least thirty (30) days from the <br />proposed date the requested change is to take effect. A change shall <br />become effective only upon authorization from the City and a <br />fourteen -day notice to the residents. <br />b. The Contractor shall bear all costs involved in notifying residents of <br />approved schedule changes. <br />3. Holidays. The Contractor will observe the following legal holidays on which <br />their offices and operations will be closed: New Year's Day, Memorial Day, <br />Independence Day, Labor Day, Thanksgiving Day, and Christmas Day. <br />When holidays fall on a Monday, Tuesday, or Wednesday, the collection <br />shall be made one (1) working day later. <br />4. Authorized Pickups. Only such pickups shall be made at assigned addresses <br />and accounts as authorized by the City pursuant to the terms of this Contract, <br />and the Contractor shall not be entitled to payment for any pickups not <br />authorized by this Contract. <br />5. Street Improvements. The City reserves the right to improve any street or <br />alley that may prevent the Contractor from traveling its accustomed route or <br />routes for collection. The Contractor shall bear the responsibility for <br />contacting the Public Works Director prior to each construction season to <br />determine areas of conflict and possible alternate routes or solutions. The <br />Contractor shall maintain regular service during street reconstruction project, <br />regardless of access with no additional compensation for service <br />modifications. <br />6. Administration. The Contractor shall maintain an office equipped with <br />telephones and staffed with sufficient personnel to handle complaints, orders <br />-10- <br />11 <br />