07-25-2012 Council Agenda - Laserfiche WebLink

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NSCC Executive Summary CBG Communications, Inc. Having drops lying above ground creates a tripping hazard to people walking in the area. In addition, if the drop is caught on a person's leg or is tangled in a lawnmower or snow thrower, the customer fed by the drop will likely lose service until the drop is repaired. Power supply and service boxes not locked — All power supplies and the service boxes (fuse boxes) must be locked. Comeast has a significant number of power supplies with built in locks. These appear to be locked in most instances. However, there are also a significant number of power supplies and their corresponding service boxes that do not have permanent built in locks. Many of these are not locked as is required by code. The purpose of having power supplies enclosed in a cabinet is to keep water and debris out. In addition, these cabinets keep unauthorized people out of harm's way by blocking access to power that is harmful or fatal if a person cones in contact with it. Providing locks on the access doors further deters people from accessing the potentially dangerous contents of the power supply. There are other, less frequent violations of codes that will be listed and described in the Final Report. It is important for the NSCC to require regular system inspections by Comcast and timely repair of issues and code violations that are found. The NSCC should require Comcast to provide a detailed inspection and repair plan which addresses these and all issues and code violations in the NSCC service area. Documentation of these inspections and repairs needs to be provided to the NSCC on a regular basis, perhaps quarterly. Residential Network Conclusions and Recommendations Comcast's system as it is designed, built, equipped and maintained provides many services to its customers with some ability to add new services and react to subscribers' growing desire for additional services. However, there are areas for the NSCC to focus x 23