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Designing social media policy for <br />government: Eight essential <br />elements <br />Jana Hrdinova <br />Natalie Helbig <br />Catherine Stollar Peters <br />Center for Technology in Government <br />University at Albany, SUNY <br />187 Wolf Road, Suite 301 <br />Albany, NY 12205 <br />Phone: (518) 442 -3892 <br />Fax: (518) 442 -3886 <br />E -mail: info @ctg.albany.edu <br />www.ctg.albany.edu <br />May 2010 <br />© 2010 The Research Foundation of State University of Now York <br />Cover Image: Copyright ©2008 Blog.SpoonGraphics. The cover image is published under a Creative <br />Commons Attribution 2.0 UK: England & Wales License. <br />73 <br />