06-25-1997 Council Agenda - Laserfiche WebLink

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Auto Servic e Centers Tuff)® Associates Corp. 1414 Baronial Plaza Drive • Toledo, Ohio 43615 • (419) 865-6900 • Fax (419) 865 -7343 Thursday, May 29, 1997 To: City Council and Planning Commission Members City of Little Canada, MN Re: Proposed Tuffy Auto Service Center Little Canada, MN Dear Council and Planning Commission Members: The following is a description of our proposed use of the property and some responses to questions most asked about a Tuffy Auto Service Center. Tuffy Associates Corp. currently has 210+ stores operating primarily in the Midwest. The majority of the stores are operated by Tuffy franchisees. It is Tuffy's plan for the Twin City Metropolitan area stores to be franchised including the Little Canada store. Tuffy is proposing a 5 bay, 405(92' auto service facility. From the enclosed colored building elevation/floor plan, you can see the 5 bays with storage and the adjoining entry and customer waiting area. Tuffy performs most all services and repairs except major transmission repair, major engine repair, and auto body repair and painting. Basically, all repairs and services can be completed the same day while the customer waits, or at the customer's option, they can leave the car and pick it up later in the day. This leads into one of the most often asked questions: Q. A. Q. A. Q• A. "Are you going to have a parking lot full of disabled cars for weeks ?" The answer is, "No ". For the most part, at the close of a business day, there will be no cars left in the parking lot overnight. The biggest reason for a car being left in the lot overnight is a customer not picking up their car until the next day. "What are your hours of operation ?" Typical hours of operation are Monday - Friday, 8:00 a.m. to 6:00 p.m., Saturday 8:00 a.m. to 4:00 p.m., and closed Sunday. Franchisees, however, may vary their hours of operation depending on the needs of the customer. For example, some stores are currently open from 7:00 a.m. to 7:00 p.m. Monday - Friday to offer our customers the convenience of dropping off their cars before work and picking them up after work. "What about increased car traffic ?" An average store services 20 -40 cars a day. This is very low traffic volume compared to other type uses such as restaurants, banks, convenience stores, gas stations, etc. "Satisfied customers a Page 62 our business."