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Page 2 <br />Q. "How many employees work at a Tuffy store ?" <br />A. Typically, there is one store manager and 2 -4 automotive technicians on duty per <br />shift. <br />Q. <br />A. <br />"What does Tuffy do to control any noise generated in their operation ?" <br />All services and repairs are conducted inside the building and not in the parking lot. <br />Also, where the lot configuration permits, we face the bays toward the main traffic <br />street thus using the street as a buffer for any sound. (Rice Street and the <br />surrounding commercial uses offer a good buffer.) <br />Tuffy is looking forward to becoming part of the Little Canada business community. If <br />you should have any additional questions, please don't hesitate to call me at 1- 800 -228- <br />8339. <br />Yours truly, <br />Tuf Associates Corp. <br />t# <br />David B. Schak <br />Director of Real Estate <br />DS:sls \7190 <br />Page 63 <br />