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SMITH OFFICE EQUIPMENT, INC. <br />11 East Little Canada Road • Little Canada, Minnesota 55117 • (612) 482 -8718 <br />August 11, 1981 <br />City of Little Canada <br />515 East Little Canada Road <br />Little Canada, Minnesota 55117 <br />Attn: Joseph Chlebeck <br />Dear Joseph: <br />You requested more information on the service contract <br />for your Olympia ES 100 electronic typewriter. The <br />warranty which was for six months on your ES 100 is <br />now up. Pricing for the Maintenance Agreement is $95.00 <br />per year. The Maintenance Agreement covers the following: <br />- Unlimited calls covering all parts, labor and <br />travel expenses <br />- One annual cleaning and inspection of the machine <br />- Repair loaners, if shop repairs are necessary <br />- Guaranteed response time of 2 - 4 hours on all <br />service calls <br />The Maintenance Agreement does not cover repairs due to <br />fire, accidental dropping, or liquid damages to your ES <br />100. <br />If you have any further questions regarding this service <br />contract, please contact me. <br />Sincerely, <br />Wayne Schmidt <br />Marketing Representative <br />WS /dr <br />50 <br />