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STATE OF MINNESOTA <br />Irma. <br />Department of <br />Administration <br />InterTechnologies <br />Group <br />WO Centennial Office Building <br />656 Cedar Street <br />St. Paul, Minnesota 55IS5 <br />1612) 296.6900 <br />November 1, 1989 <br />Mr. Ron Sanders <br />Regional General Manager <br />U.S. West Cellular <br />Opus Gateway, Suite 410 <br />9800 Brenn Road East <br />Minnetonka, Minnesota 55343 <br />Dear Mr. Sanders: <br />I am writing to thank you for your continued cooperation in providing the best possible 9 -1 -1 service <br />to your subscribers and to express my support for further cellular growth. <br />As you know, the public safety community began receiving 9 -1 -1 emergency calls from cellular <br />users from the start of cellular service. The 9 -1 -1 system improves the level of public safety <br />service to the community by allowing faster and easier emergency reporting. Cellular service <br />enhances that capability by allowing 9 -1 -1 calls from the scene, regardless -° landline telephone <br />availability. It provides the opportunity for on- the -spot emergency reporting. <br />Your effort to help route cellular 9-1-1 calls to the proper public safety answering point and advise <br />your subscribers about 9 -1 -1 availability has been a significant help to public safety. In 1986, the <br />Golden Valley State Patrol dispatch center answered about 300 cellular 9 -1 -1 calls per month. This <br />year, well over 2,000 calls a month are responded to. That increase indicates both your success <br />in selling cellular telephones, and your help in educating your subscribers about 9 -1 -1. Many of <br />those 9 -1 -1 calls reported emergencies located away from conventional telephones, so cellular <br />saved precious time. The mobility of cellular service complements the universality of the 9 -1 -1 <br />system to provide a real benefit to the community. <br />It has been a pleasure working with you to bring the benefits of 9 -1 -1 and cellular service to the <br />communities of Minnesota. Minnesota is proud of our accomplishment of statewide 9 -1 -1. Your <br />efforts at eventual statewide cellular service is appreciated and encouraged. The unimpeded <br />growth of cellular service is an important adjunct to 9 -1 -1 emergency reporting. We look forward <br />to further joint efforts to provide this service to more Minnesotans <br />Sincerely, <br />i <br />An; 410 /7 <br />.mes '. Beutelspac er <br />State 9 -1 -1 Project Manager <br />Business Technologies Division <br />mf <br />cc: John Shardlow <br />DSU Incorporated <br />Minneapolis, Minnesota <br />Page 52 <br />