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Services we provide <br />Anderson, Niebuhr & Associates, Inc. has broad -based experience in many areas of marketing research. <br />We are also recognized as a national leader in marketing research training. <br />BUSINESS -TO- BUSINESS RESEARCH <br />Customer Satisfaction Studies <br />Industrial Research <br />Hi -Tech Research <br />TQM Research <br />Tracking Studies <br />Corporate Image Studies <br />Market Share Studies <br />New Product Research <br />Employee Attitude Surveys <br />Potential Market Studies <br />CUSTOMER SATISFACTION RESEARCH <br />TQM Research <br />Customer Satisfaction Systems <br />Internal /External Customer <br />Satisfaction Surveys <br />Employee Attitude Surveys <br />Pay- for - Performance Systems <br />Customer Needs Analysis <br />Competition Analysis <br />HEALTH CARE RESEARCH <br />Patient Satisfaction Studies <br />Patient Outcome Studies <br />TQM Research <br />Community Surveys <br />Image Studies <br />HMO Member Satisfaction Studies <br />Physician Surveys <br />Physician Demand Research <br />Insurance /HMO Research <br />Product Research <br />Market Audits <br />Readership Surveys <br />Employee Attitude Studies <br />Policy Research <br />CONSUMER RESEARCH <br />Customer Satisfaction Studies <br />Market Share Studies <br />Attitude Studies <br />New Product Research <br />Product Image Studies <br />Readership Surveys <br />Advertising Testing <br />Tracking Studies <br />SOCIAL RESEARCH <br />Community Surveys <br />Public Opinion Polls <br />Program Evaluations <br />Needs Assessments <br />EDUCATIONAL RESEARCH <br />Public Opinion Polls <br />Evaluation Studies <br />Community Surveys <br />Educational Needs Assessments <br />ASSOCIATION RESEARCH <br />Member Satisfaction Studies <br />Image Surveys <br />Product Research <br />Demographic Studies <br />Member Retention Research <br />Member Needs Assessment Studies <br />Potential Member Research <br />PROFESSIONAL TRAINING <br />Regularly Scheduled Seminars <br />On -Site Workshops <br />Custom Designed Training <br />DATA COLLECTION TECHNIQUES <br />Mail Surveys <br />Telephone Surveys <br />Personal Interviews <br />Focus Groups <br />CONSULTING SERVICES <br />Project Design <br />Sampling Design <br />Questionnaire Design <br />Data Processing <br />Data Analysis <br />Contact us <br />for your entire <br />marketing research project <br />or any of its parts. <br />You'll be confident <br />you made the <br />right decision <br />because you acted <br />on the right information. <br />nderson, Niebuhr & Associates, Inc. <br />Northpark Corporate Center • Suite 200 <br />6 Pine Tree Drive • Arden Hills, MN 55112 <br />612/486 -8712 • FAX 612/486 - 0536.800- 678 -5577 <br />Page 5 <br />