08-18-2014 Council Agenda - Laserfiche WebLink

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2928 N 2nd St. Minneapolis, MN )'t 55411 ( 612) 205.6653 It's time to expect'!; MORE roni your security..;;, To the Members of the Little Canada City Council, SECURITY GROUP August 11, 2014 The following letter is intended to outline the proposed Security Plan for the Voodoo Live restaurant and Event Center. EPG currently provides Security services to a wide variety of clients in the Hospitality and Entertainment field, including Myth Event center, Mill City Nights (Mpls), all the Cara Irish pubs (Mpls and St. Paul), The Freight House (Stillwater), the Blue Heron Bar (Hugo), Solera (Mpls), Brave New Workshop (Mpls) and many others. Our goal is to protect the safety of our client's patrons, and to ensure the business is operating in compliance with liquor laws, city ordinances and safety guidelines. We do this by providing Security Agents who are trained and licensed in the State of Minnesota, and focusing on customer service and professionalism. Our Agents are experienced in monitoring patrons for rule infractions, unsafe behavior and intoxication levels. All patrons will be checked for proper identification before being served alcohol, and closely monitored for overconsumption. Agents exercise judgment and look to provide safe solutions to prevent patrons from leaving the venue intoxicated. As we have done in many similar venues and settings, we seek to develop a positive working relationship with local Law Enforcement to ensure all requirements and expectations are met, and any potential risks are mediated. Our philosophy involves solving problems, and staying away from the stereotypical "bouncer" mentality. Our Agents are friendly, approachable and experienced, and always have the patron's best interest in mind. In addition to general bar security. Our Agents are trained and experienced in effectively operating concert events, and ensuring the safety of patrons in a live music setting. By monitoring entry and conduct within the venue, we can de-escalate and prevent potential problem customers, prior to being served in the venue. EPG Strongly believes that Voodoo Live needs a proactive Security partner to effectively develop a positive atmosphere, and meet the expectations of the City of Little Canada, and its residents. By providing any required number of Licensed, Trained and Insured Security Agents, we plan to create an inviting and safe atmosphere for all potential patrons. Thank you for your time, I am happy to elaborate at any time on any security procedures that would be applied to this venue. Sincerely, Ian Griggs Operations Manager 11