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3. Always think before posting; if it causes you to pause or question if it is appropriate, it most likely should not be posted. 4. Respect proprietary information, content and confidentiality. Give credit to appropriate persons when required or appropriate. 5. Reply to comments in a timely manner, when a response is appropriate. Understand that quality communication is important, so engage appropriately. 6. Be transparent as to who you are and who you represent. Be clear about your role for the City of Richfield so as to identify your vested interest in the information you share. 7. Be aware that just by identifying yourself as a City of Richfield employee you are creating perceptions about yourself and about the City. Be sure all content associated with you is consistent with your work and the City's professional standards. 8. Know and follow the City's rules for conduct, Computer Use & Security Policy and the Social Media Use Policy. 9. Be aware that some information is confidential and/or sensitive until deemed available for public release. Employees are expected to maintain this confidentiality. 10. Add value and excitement to the online community. Your statements and posts should provide the community with information to improve their knowledge, skills, solve problems, or to understand City government and community activities better. 11. Social media is a conversation, so talk to the community as you would a real person in a professional situation. Be a leader while communicating and do not create incendiary statements to inflame others. Be careful and considerate of other points of view. • Posting guidelines: a. No more than lor 2 posts per day on the site b. Please keep sites updated c. Posts should include a colorful picture or link if possible to another site to promote interest d. Post events as close to the date of the event as possible. At the very least, post a reminder close to the event • Guidelines for responses to posts: a. The City will delete any responses containing profanity, vulgarity, or which are demeaning or inflammatory to other people b. Document deleted posts (save thread to a file), along with specific reason for deleting • Use Facebook as a photo repository for City events — gives fans a reason to join and something to look at Policy Violations Violations of this Policy will subject the employee to disciplinary action up to and including discharge from employment. Exceptions/Changes This policy replaces all previous policies covering the same or similar topics except as provided for in Richfield's Personnel Policies. Exceptions to this policy may be granted only by the City Manager. This policy may be reviewed and changed at any time. Approved: /s/ Steven L. Devich City Manager