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Page Four <br />d. If City funding is declined, families ready for work <br />but unable to afford items such as work shoes, etc., <br />may be out of a job. <br />7. Accessibility/Availability: <br />a. CEAP human service staff determine who is to be <br />served during the intake process. If a client wishes <br />to speak to CEAP management, he or she may do so. <br />b. Hours of operation: 8:00 AM to 4:30 PM M -W & F; 8:00 <br />AM to 6:00 PM Thursday. <br />c. CEAP is at full capacity in terms of staff and funding. <br />8. Coordination: <br />a. Agency coordinates with other service providers and <br />governmental providers. No agency to our knowledge <br />has special needs funds available to families. <br />b. Staff attend frequent meetings with other providers, <br />as well as phone networking on a daily basis. <br />c. Duplication is avoided because staff screen clients <br />over the phone to determine the closest agency. <br />9. Staffing <br />a. Total number of staff for contracted program: 2.5 <br />b. Human service staff have many years of experience <br />conducting client intake, referring to other programs, <br />screening, etc. In addition, staff have attended <br />seminars and courses of higher education in their <br />field. <br />c. Client staff ratio: approximately 1,500/1. For <br />special needs assistance: 150/1. <br />d. Organizational chart (provided) <br />e. Weekly meetings, quarterly planning sessions and <br />topic -specific workshops are provided in-service. <br />10. Fiscal information <br />a. NA <br />b. There is no fee for services; clients are welcome <br />to contribute voluntarily, either cash or volunteer. <br />