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6 <br /> <br />be only to the extent of Contractor's negligence. The provisions of this paragraph shall survive <br />the expiration or termination of this Agreement. <br /> <br />19. Compliance with Law. Contractor agrees to comply with all published ordinances, <br />laws, rules, and regulations, together with amendments thereto, of the STATE, the United States <br />of America, or City of Lino Lakes pertaining to the services to be performed hereunder. <br /> <br />20. Taxes. Contractor agrees to save Lino Lakes harmless from any and all taxes or <br />assessments of any kind or nature levied by any political subdivision upon Contractor by reason <br />of services rendered for Soft Recyclables and disposal for Lino Lakes. <br /> <br />21. Employee Conduct. All Contractor personnel must maintain a courteous and <br />respectful attitude toward the public at all times. At no time may they solicit, request or receive <br />gratuities of any kind. Contractor must direct its employees to avoid loud and/or profane <br />language at all times during the performance of duties. Any employee of Contractor who <br />engages in misconduct or is incompetent or negligent in the proper performance of duties or is <br />disorderly, dishonest, intoxicated, or discourteous must be removed from service under this <br />contract by Contractor. <br /> 22. Monthly Reports. Contractor shall provide monthly project status reports. These <br />reports will be due within fifteen (15) days of the close of the month being reported. At a <br />minimum, the reports shall include detailed data to allow analysis of collection and processing <br />efficiencies including pounds of Soft Recyclables collected in the prior month, the payment of <br />the required fee to Lino Lakes, missed pick-ups, tagging, and complaints. <br />23. Inspections. Upon reasonable advanced request to Contractor, Lino Lakes may <br />inspect the facilities, equipment and operations of Contractor to assure itself of the appearance <br />and compliance with provisions of this Agreement. Upon reasonable advance request, Lino <br />Lakes may review the records kept on the Soft Recyclables collected under the terms of this <br />Agreement to test and validate the weights claimed. Lino Lakes agrees to notify Contractor, in <br />writing, at least forty-eight (48) hours prior to any such inspection and shall indicate the <br />reasonable basis for requesting the inspection. <br />24. Meetings and Communications. In order to minimize misunderstanding and to <br />provide thereafter a forum for discussing and resolving any issues that may arise, the parties <br />agree to meet on a regular basis and hereby adopt communications procedures as follows: <br />Meetings After Collection Begins. After Collections begin, meetings shall be held no <br />less frequently than a quarterly basis, unless otherwise mutually agreed, between <br />representatives of the parties. Such meetings will be held for the purpose of reviewing <br />and discussing day-to-day operations, promotion, public information and public relations. <br />Designation of Representatives. Each party shall send at least one representative to each <br />meeting. Lino Lakes shall send to each meeting at least one staff member with operation <br />expertise. Each party shall designate one, and only one, representative as its Lead <br />Representative. If a party sends only one representative to any meeting, that person shall <br />be conclusively presumed to be its Lead Representative.