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COUNCIL MINUTES NOVEMBER 25, 1996 <br /> PRESENTATION OF A CITY SURVEY, DECISION RESOURCES,BILL MORRIS <br /> Mr. Morris presented a lengthy review of the Lino Lakes survey conducted in December, 1995, <br /> stating that overall the results were very positive. In summary,he indicated that 402 randomly- <br /> selected residents within the community were contacted and asked a variety of questions <br /> regarding the quality of life in Lino Lakes. <br /> The following community trends were clearly evidenced in this survey research: <br /> 1. City quality of life ratings were very solid in comparison with other Metropolitan Area <br /> suburban communities. Rural ambience and open space, location, and peacefulness were <br /> key positive attributes,while high taxes and high growth rates were a major negative. As <br /> residents look to the future,there was concern expressed about both growth and <br /> development, as well as property taxes. <br /> 2. City services were generally well-regarded. In one area,however,park and recreational <br /> facilities,residents were more critical,particularly about the limited nature of offerings. <br /> At present, a moderate property tax increase would be supported by a majority of <br /> residents for two purposes: Completion of the neighborhood park system and/or <br /> expansion of the trail system. <br /> 3. Residents were very concerned about property taxes in this study, a common finding in <br /> other studies across the Metropolitan Area. But even so, they proved supportive of <br /> certain increases for specific purposes: A new teen recreation program director and an <br /> appropriate-sized community center. <br /> 4. Mayor and City Council ratings, as well as City Staff ratings, were among the highest in <br /> the metropolitan Area suburbs. Customer service ratings were very high among those <br /> who had contacted or visited City Hall and/or had knowledge about government <br /> activities. <br /> 5. Public safety issues were not as salient in Lino lakes as in other communities. <br /> Residential crime was the overwhelming key public safety concern. In fact, a majority <br /> felt property crimes had increased in the community during the past five years. In light of <br /> current attitudes, an aggressive organizational effort of Neighborhood Watch programs <br /> would be met with substantial residential interest. <br /> 6. Development preferences were clear within the residential sample. A quality restaurant <br /> and/or family-style restaurant led the list of priorities. A grocery store, walking trails, <br /> and retail stores rounded out the general consensus. Neighborhood commercial centers <br /> also enjoyed wide support. <br /> 7. The City, while doing a good job presently, needed to revisit its communications efforts. <br /> In particular, cable television programming should be updated and made more user- <br /> friendly. Additionally,the City may wish to proceed on the design of a web site for <br /> computer-literate residents. However, in light of the general popularity and effectiveness <br /> u <br /> 4 <br />