11-17-2021 Council Packet - Laserfiche WebLink

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CITY COUNCIL AGENDA ITEM 1A STAFF ORIGINATOR: Rick DeGardner, Director of Public Services Andrea Turner, Communications Specialist MEETING DATE: November, 17, 2021 TOPIC: Consider Resolution No. 21-140, Approving Facility Management Software Contract with CivicPlus VOTE REQUIRED: 3/5 INTRODUCTION: The Council is being asked to consider the approval of a contract with CivicPlus for recreation management software, as well as a website platform for the city and recreation center. BACKGROUND: Staff has researched and compared multiple different vendors who offer recreation program software, including CivicPlus, RecTrac and ActiveNet. CivicPlus has the most robust and seamless offering that will enable the City’s operation of the recreation center’s website and membership to be effective, efficient, and professional. Additionally, the City is able to have a custom city website created that will operate in tandem with the recreation center’s site. CivicPlus believes that every interaction between citizens and their local government should be exceptional and frictionless. CivicPlus’ focus is to build technology solutions designed to foster positive and powerful civic experiences. With more than 20 years of experience, CivicPlus has earned the trust of over 4,000 clients, their 100,000+ local government users, and their 250 million+ citizens. The two CivicPlus platforms that the City is pursuing are the recreation management platform, CivicRec, and the website design and hosting platform, CivicEngage. The CivicPlus features that will benefit the City of Lino Lakes include, but are not limited to: • Custom web design • Website content migration • Website hosting and security • Technical support team • Capability to message residents via email and SMS • Recreation center subsite managed under City website – no need for separate site hosting and fees • Unique branded look for recreation center subsite