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PAGE 7 <br />Credit Card Processing <br />CivicPlus Pay (Pay) is our secure, PCI-compliant, utility <br />application integrated within the CivicPlus Platform. <br />Local governments can use Pay within the CivicEngage, <br />CivicRec®, and CivicOptimize® solutions to enable <br />seamless payment capabilities. <br /> <br />Pay acts as the connector to facilitate a transaction <br />between the CivicPlus solution and the selected <br />payment gateway. Pay offers integrations with several <br />common payment gateways to provide flexible <br />payment solutions. CivicPlus has partnered with <br />several integrated gateways to enhance the client <br />experience through a streamlined relationship between <br />the CivicPlus solution and the gateway that processes <br />the payments. <br /> <br />If a partner payment gateway is utilized by Lino <br />Lakes, CivicPlus can assist with the facilitation, set- <br />up, support, and troubleshooting services. Pay can <br />also integrate with many other supported gateway <br />providers in addition to our partner network, on a more <br />limited fashion, to assist you in developing a successful <br />system. Contact your sales representative for more <br />details on our approved partner network and other <br />supported gateway providers. <br /> <br />To utilize any of the approved gateways, an agreement <br />will need to be executed directly between Lino Lakes <br />and the vendor, who will assess separate merchant <br />account and transaction fees. Additional information <br />can be provided upon request. <br /> <br />Because EMV and Card-Swipe devices are encrypted <br />specifically for individual payment gateways, you’ll <br />need to leverage any required devices directly from <br />your selected gateway provider for either purchase or <br />rent. We are happy to assist in your procurement of <br />such devices. <br />Functionality Disclosure <br />As CivicPlus continues to evolve and improve our <br />solution to support our clients’ needs and goals, <br />we reserve the right to upgrade, replace, modify, <br />or terminate any of the features and functionality <br />elements listed, at our sole discretion, and when <br />feasible, providing reasonable notice to our clients <br />of any changes. These features and functionality are <br />offered on a gratuitous basis to our clients, with no <br />monetary value per feature, and should any changes <br />be enacted, will not affect any terms in a signed <br />agreement with CivicPlus.