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11-17-2021 Council Packet
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11-17-2021 Council Packet
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11/15/2021 9:52:30 AM
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City Council
Council Document Type
Council Packet
Meeting Date
11/17/2021
Council Meeting Type
Special
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PAGE 8 <br />The CivicPlus Platform <br />CivicEngage is part of the CivicPlus Platform, the <br />integrated technology platform for local government, <br />which means local governments minimize the need <br />to rely on various third-party providers for multiple <br />technology solutions. <br />• Single Sign-On (SSO) to all of your CivicPlus <br />products supporting two-factor authentication and <br />PCI Level password compatibility <br />• Easily access all purchased CivicPlus products <br />and integrated solutions from one dashboard and <br />toolbar <br />• Access to a continually growing and fully <br />documented set of APIs in order to better connect <br />your organization’s processes and applications <br />• Centralized data store built on the HCMS with <br />robust data automation and integration capabilities <br />Integration Hub <br />In today’s world, your website has become the new <br />city hall. To effectively reach the public of today, it is <br />imperative that you integrate your data and systems, <br />streamline your operations, and consolidate your <br />messaging channels. Integration Hub is a tool that can <br />help you unify your disparate cloud-based solutions <br />and your CivicPlus solutions, assemble powerful <br />workflows, and setup complex automations – without <br />the need for a developer. <br />With Integration Hub’s easy-to-use drag-and-drop <br />interface, non-technical users can build integrations <br />for syncing content and data between CivicPlus <br />products or with third parties (for an additional fee) <br />without the need for a developer. You can even easily <br />create integrations using manual import, polling, and <br />webhooks (for an additional cost). <br />The possibilities are endless with Integration Hub, but <br />here are a few examples of integrations you can create <br />with CivicEngage today: <br />• An integration that will take a News Flash update in <br />a specific category and immediately post it to the <br />Alert Center. <br />• An integration that will push a new Calendar Event <br />to post directly in the News Flash module. <br />The Integration Hub will reduce the amount of manual <br />work your staff needs to do in the course of their daily <br />work. This will save valuable time by automating your <br />most time-consuming manual workflows.
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