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PAGE 19 CivicPlus Project Pricing & Invoicing CivicPlus prices on a per-project, all-inclusive basis (stated in US dollars). This type of pricing structure eliminates surprise costs, the uncertainty of paying by the hour, and is overall more cost effective for our clients. It provides you with a price based on the products and features listed in this proposal that only varies if additional functionality, custom development, security, escrow requirements, or other design or project enhancements, outside of the included scope, are added prior to contract signing. CivicPlus Offers: Standard CivicEngage Central Invoicing • Year 1 fees are due at contract signing • The first-year Annual Services fee is included with your Year 1 cost • Subsequent annual invoicing occurs on the anniversary of the contract signing date, and is subject to a five percent technology fee uplift each year starting Year 2 of your contract Customized Billing/Invoicing • We can discuss other billing options with you before contract signing and, if feasible, develop a plan that works for all parties • Not available with all CivicPlus products – please contact your sales representatives for more details CivicPlus Advantage Invoicing • Zero-interest payments that divide the One-Time Implementation expense of your project over the first three years of your contract • Each payment will also include your Annual Services and any other fees if applicable • May not be available with all products offered by CivicPlus Payment Gateway Account • Your chosen Payment Gateway will collect and disburse all credit card monies • If selected, any of our partner Payment Gateway Vendors will conduct a rate analysis upon discovery to provide the most competitive percentage + fee per transaction rate • CivicPlus Pay integrates with several Payment Gateways to provide maximum flexibility to our clients’ needs CivicPlus wants our clients to succeed in delivering a viable, sustainable, and flexible technology solution to their communities. We will work with you before contract signing to determine which of our billing processes will meet both your needs for budget planning and our accounting processes. Right to Negotiate A successful project begins with a contract that meets the needs of both parties. This proposal is intended as a non-binding document, and the contents hereof may be superseded by an agreement for services. Its purpose is to provide information on a proposed project we believe will meet your needs based on the information available. If awarded the project, CivicPlus reserves the right to negotiate the contractual terms, obligations, covenants, and insurance requirements before a final agreement is reached. We look forward to developing a mutually beneficial contract with Lino Lakes.