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04-01-2024 Council Work Session Packet
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04-01-2024 Council Work Session Packet
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4/5/2024 1:20:49 PM
Creation date
4/3/2024 3:32:23 PM
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City Council
Council Document Type
Council Packet
Meeting Date
04/01/2024
Council Meeting Type
Work Session Regular
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<br />11 <br />Products Selected <br /> <br />A SUBSIDIARY OF BAKER TILLY US, LLP <br /> <br /> Utility Billing <br />A comprehensive customer information system designed to address the unique <br />challenges faced by municipal utilities. Features such as rate calculation <br />computation, multiple project meter database, and consolidated master meters <br />allow your utility to customize the product based on your needs. <br /> <br /> ACH Direct Pay <br />Customers automatically pay their utility bills from their checking or <br />savings account. <br /> <br /> Electronic Read Interface <br />Importing meter files is easy and hassle-free with the Electronic Read <br />Interface. We are able to integrate all major hand held meter reading <br />devices. <br /> <br />miExcel UB <br />Provides built in functions to easily update rates and services, change <br />meters, export meter data and customer usage and provides revenue <br />analysis functions. <br /> <br /> Splitter <br />When utility bills are run a PDF of each customer’s bill will be attached <br />to each customer for easy viewing and printing at a later date. No <br />more recalculating old bills when rates there are rate changes or Power <br />Cost Adjustments. <br /> <br />Tax Certification <br />Easily produce tax certification notices for your delinquent customers <br />and create a file to electronically send information to the appropriate <br />agency. <br /> <br /> Online Bill Pay and Bill Presentment <br />Provides customers with a direct bill payment option through a secure, <br />robust Internet application. Ability for customers to opt out of paper <br />billings, Utility bill payment, account review, inquiry features and <br />service request s are all available. Interfaces with Cash Receipting for <br />seamless bill payment option. <br /> <br /> <br />37
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