03/28/2011 Council Packet - Laserfiche WebLink

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deployed. This would require additional expense. Currently there is no plan to deploy beyond the initial 10 gbps on each of the rings. 28. Are the Connectivity Services symmetrical throughout the ZAYO system (e.g., 100 Mbps upstream and downstream ?) If not, please describe all available upstream and downstream transmission speeds. Yes, the connectivity service is symmetrical. 29. How will Anoka County and ZAYO overcome bottlenecks on the system that occur over time? Based on the problem or issue causing the bottleneck, the County, Zayo, and the entities will work to resolve issues equitably. While we anticipate that bottlenecks may occur, it is impossible to predict the exact location and cause at present. See FAQ #19. 30. Please describe how quality of service will be handled on the ZAYO System (or any other system carry participating entity traffic) and what guarantees the participating entities will have from Anoka County that critical and real -time services will not be affected by traffic congestion anywhere on the network, even at peak traffic times. The County is currently working with Zayo on quality of service deployment. 31. If participating entity personnel are required to respond, after hours, to a co- location site where the participating entity does not receive service or is not affected by the ZAYO System network problem, will the participating entity be compensated for its response costs (e.g., providing access to a co- location site and /or monitoring ZAYO staff)? The Entity will provide secured access to Zayo's authorized staff according to its own policies and preferences. This may include providing a key, electronic card or code access, thus not requiring participating entity's personnel to be present at the site. An Entity may also choose to require only access that is accompanied by Entity staff. See Exhibit D and FAQ #13. We will not pay for access costs. 32. A. How will priority be given in the event more than one location is out of service when the problems may be independent of each other? B. Will commercial customers be given priority or will participating entities be given priority?