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Question: How do I receive /request my rewards? <br />Answer: Activate your online account with an email and password to order your rewards via <br />the web at www.RecycleBank.com or call 1- 888 - 727 -2978. Online rewards will be made <br />available either instantaneously, via the website, or will be sent via email for your immediate <br />use. <br />Many reward partners insist that their rewards be sent to you through the mail. It takes <br />approximately 3 -5 business days to receive your rewards after you have placed your order. <br />Question: What should I do if I do not receive my mailed rewards within the 3 - 5 day timeframe? <br />Answer: Email us from within your online account page, or call us at 1- 888 - 727 -2978. <br />Question: How many businesses are participating in the RecycleBank program? <br />Answer: There are currently hundreds of national and local businesses that participate in the <br />program with at least 100 reward offerings available to you within your area at any given <br />time. For examples of the kinds of rewards in the program, please visit our Rewards page at <br />www.RecycleBank.com <br />Question: What should I do if I have trouble accessing my account page online? <br />Answer: Email or call RecycleBank Customer Care. We are available Monday through Friday <br />from 8AM until 7:45 PM to answer questions and offer assistance. <br />Email: info @recyclebank.com <br />Phone: 1- 888 - 727 -2978 <br />Question: Will the rewards program change? Will the rewards change? <br />Answer: Yes. The RecycleBank Rewards program will change as we determine new and <br />exciting reward options for you to take advantage of. Please check RecycleBank.com often <br />for new reward opportunities. <br />With rewards, RecycleBank is constantly adding new businesses to better serve you and <br />rewards are subject to change. Partners can also decide to discontinue their rewards or have <br />limited time offers. <br />Question: Will my RecycleBank points expire? <br />Answer: Your RecycleBank points will accrue month -to -month and year -to -year for as long as <br />you remain in the RecycleBank program. RecycleBank points expire only if there is no activity <br />in a member's account for over 6 months. <br />Question: Do RecycleBank rewards expire? <br />Answer: Some rewards have expiration dates. Some rewards are offered on a limited time <br />basis. This information can be found online (from your account page) or by calling Customer <br />Care. <br />Question: What if I did not receive credit for recycling on a particular day? <br />Answer: You can report any missed credit by contacting us from within your online account <br />page, or you can call us at 1- 888 - 727 -2978. We are available Monday through Friday from <br />8AM until 7:45 PM to answer questions and offer assistance. <br />• <br />• <br />• <br />