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Communication improvements include changes to a document I thought could <br />never be improved - the city newsletter. This year, for the first time, we devoted <br />one entire issue to a very important topic in Lino Lakes - the Comprehensive Plan. <br />We hit it from every angle imaginable to provide citizens a good framework for <br />what we were doing. Other newsletter changes give citizens information about <br />near-term infrastructure projects so they can start planning ahead for changes in <br />travel, day care and other schedules. Small changes in newsletter format makes <br />economic development information easier and quicker to read and understand for <br />citizens on the go. <br />New opportunities for citizens to interact with the city include Roundtables and <br />Mayor's Coffees. <br />The Council also initiated 'Myth and Reality' ads regarding the Comprehensive <br />Plan this year. The purpose was to ensure that citizens received factual, unbiased <br />information. Feedback about these ads has been extremely positive. <br />We also are testing communications options that can be used in limited situations, <br />such as delivering flyers and sending letters regarding specific neighborhood <br />issues. <br />We will have email and a web page at the new city offices. <br />We must continue to provide unbiased information to citizens in a cost- <br />effective manner. <br />4 <br />