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•Require a cable system upgrade that ensures AT&T Broadband's network is state-of-the-art and <br />capable of providing advanced services; <br />•Require the system to have a minimum analog channel capacity of at least 78 channels, plus <br />additional capacity for digital and other services; <br />•Impose a deadline of July 15, 2004, for AT&T Broadband to complete the system upgrade; <br />•Obligate AT&T Broadband to provide and install, free of charge, equipment. that permits the City <br />to activate the emergency alert system in the event of an emergency; <br />*Impose a density requirement for the extension of AT&T Broadband's cable system to businesses <br />and residences requesting cable service; <br />•Ensure that underserved areas in Blaine, Ham Lake and Lino Lakes are served by the cable <br />system, regardless of building density; <br />•Require AT&T Broadband to operate, maintain and test its cable system in accordance with <br />applicable standards and regulations; <br />•Empower the City to regulate cable service rates, to the extent permitted by law and regulation; <br />•Set forth customer service standards that AT&T Broadband must follow at all times, including <br />telephone answering standards, appointment windows and subscriber inquiry and complaint <br />procedures. <br />•Require AT&T Broadband to make six channels available to the North Metro <br />Telecommunications Commission (the "Commission") on the cable system for public, educational, <br />governmental and religious access use; <br />•Obligate AT&T Broadband to pay a fee to the Commission, on a quarterly basis, to <br />support public, educational, governmental and religious access programming; <br />*Release the Commission from repaying possible PEG fee overpayments that may be due to AT&T <br />Broadband as of December 31, 2001; <br />•Require AT&T Broadband to upgrade the existing coaxial institutional network to a hybrid fiber - <br />coaxial network at no cost to the City or the Commission. This network would serve the municipal sites <br />denoted in the franchise documents, and would be capable of carrying video, voice and data signals; <br />