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• Deliverable-current and recommended organizational structure <br /> <br />Operational Efficiency Review <br />• Review of all operations performed by our Public Works Department <br />• Review of software systems along with cultural acceptance and use of systems <br />• Review of customer service process and practices <br /> <br />Final Report and Presentation <br />• Draft report presented to staff for comments <br />• Final presentation of report to City Council in person <br /> <br />City Council can expect the process to take a few months to finish. <br /> <br />FISCAL IMPACT: <br /> <br />Public Works Operational Assessment is included in 2025 budget under Administration contract services. <br /> <br />RECOMMENDATION: <br />If removed from the consent agenda: <br /> <br />“Motion to approve the hiring of Raftelis to conduct an operational assessment for the Public Works <br />Department and authorizing the City Administrator to enter into contract for above services, not to <br />exceed $52,350.” <br /> <br />ATTACHMENTS: <br /> <br />• Raftelis Proposal